This website is made available to you in accordance with the following terms. These are also the terms on which we supply our products to you (each being a “Product”). Please read these terms carefully before placing any orders on www.nasonlondon.com.

You may wish to print these terms for your future reference.

This website uses the Shopify payment platform. We are not responsible for changes in the Shopify platform, which may affect your purchase experience. For Shopify’s terms & conditions (which may change from time to time and are outside of our control), please follow this link: https://www.shopify.com/legal.

1. WHO WE ARE AND HOW TO CONTACT US

“Nason”, “we”, “us” or “our” means NASON Limited, a company registered in England and Wales under company registration number 10839326. Our registered office address is Studio E301, Park Hall Business Centre, 40 Martell Road, London, SE21 8EN.

If you have any questions about any aspect of our website or our Products, you may contact us by:

— emailing us at contact@nasonlondon.com; or

— writing to us at Studio E301, Park Hall Business Centre, 40 Martell Road, London, SE21 8EN.

2. BY USING OUR WEBSITE YOU ACCEPT THESE TERMS2>

By using our website, you confirm that you accept these terms and that you agree to comply with them. These terms also refer to our privacy and cookie policy, which also apply to your use of our website. If you do not agree to these terms, you must not use our website.

We amend these terms and/or our website from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

You agree that you will be personally responsible for your use of this website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated these terms, we may deny you access to this website on a temporary or permanent basis.

3. WE MAY SUSPEND OR WITHDRAW OUR WEBSITE

Our website is made available free of charge.

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons without liability to you. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.

4. OUR PRODUCTS

Goods supplied from our website are designed and manufactured by NASON or our partner suppliers.

The images of Products on our website are provided for illustrative purposes only. We have tried to display the details and the colours of the products accurately but we cannot guarantee this or that your Product will not vary from the images on our website.

5. ORDERING PRODUCTS

You can order Products subject to the following criteria and steps:

— all Products available on our website are subject to a minimum order volume to begin manufacturing. If this minimum order volume is not reached then the Product will not be made;

— add any Products you wish to purchase to the shopping bag;

— once you have added all the Products you wish to purchase click “Check Out”;

— enter customer information;

— choose your preferred delivery method;

— enter your payment details and click “Complete Order” to complete your purchase. At that point you have committed to buy (subject to our acceptance as provided below);

— you will then be taken to a payment authorisation page and your payment will either be approved or rejected. Approval of your payment at this stage does not mean that we have accepted your order;

— we will then email you with an order confirmation and an order reference number if we accept the order. If we cannot accept the order we will email you to let you know and you will not be charged for the Products ordered. We may not be able to accept your order because your payment has not been authorised by our payment provider, because there has been an error in the price or description of the product or because there is an unexpected limit on our or our partner’s ability to fulfil orders;

— if we accept the order we will charge the payment card you used during check out and charge the full retail price or 50% of the retail price plus any delivery charges as set out at the time of purchase. Once we have received a minimum payment of 50% of the retail price in cleared funds and once the minimum order number of Products sold has been reached we will begin the process of manufacturing the Product.

— Once the Product has been manufactured and is ready for shipping and if the Product has not already been paid for in full, the second payment of 50% will be taken from the same payment card used during check out plus any delivery charges as set out at the time of purchase.

6. PRICE AND PAYMENT

The price of the Product will be the price indicated on the order page when you placed your order. All prices are inclusive of VAT.

We accept payment with VISA, Mastercard, American Express, Shopify, Apple Pay and Google Pay and any other method that may be clearly advertised on the Website from time to time.

You confirm that the credit/debit card used to purchase Products from our website is yours or that you have been specifically authorised by the owner of the card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise the payment to NASON we will not be liable for any delay or non-delivery.

We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure.

When Pre-Ordering products on the Website you will be required to either pay the full purchase price or 50% of the amount due as an initial payment at the time of placing the order, exclusive of shipping fees and taxes. In this instance we will then charge you the remaining balance due plus shipping fees, taxes or duties owed as such time as the Product is ready for delivery.

If your payment information has changed you must notify us to contact@nasonlondon.com with your updated payment information. If the remaining balance cannot be processed your order will be cancelled and you will be issued with a site credit for any amount that you have paid for that Product.

7. DELIVERY

The cost of delivery will be displayed on our website when you go to check-out. We will make every effort to deliver the Products in accordance with your chosen delivery option.

When your Product is ready for delivery we will notify you via email which will include full tracking details.

UK: Next working day — £10

TRACK YOUR ORDER

All of our orders are sent via a tracked delivery service. Once your order had been processed, we will provide you with a tracking number. You can use this number to view the status of your parcel here: www.royalmail.com/track-your-item

Your order will be completed within the estimated delivery time set out above unless prevented by external circumstances beyond our control.

EUROPE/REST OF WORLD

Europe: 1–3 working days — £25

Rest of world: 3–5 working days — £35

Taxes and duties

Customs and import duties are generally charged once the parcel is delivered to its final destination. These duties vary widely depending on each country – we are therefore unable to advise on what these costs would be. Any customs and import duties are payable by the receiver. Please contact your local customs office for information regarding current charges before you order.

Tracking your order

All of our orders are sent via a tracked delivery service. Once your order has been processed, we will provide you with a tracking number. You can use this number to view the status of your parcel here: parcel.dhl.co.uk/track-a-parcel

If delivery of the products is delayed by an event outside our control then, where possible, once we have been made aware of the delay we shall contact you as soon as reasonably possible to inform you of the delay. We will not be liable for delays caused by such an event, even if express delivery options have been paid for.

8. RETURNS

We hope you are happy with your items, but if you do decide to return your order, please contact us via email at contact@nasonlondon.com Please state your name, order number and the date your order was placed. We will then provide you with the address to send items to, and a returns form which you can print at home, complete and place inside your parcel.

Once you have received your order, you have 14 days to send it back to us.

When returning items to us, we advise you to use a tracked courier service that will insure the product for its full value whilst in transit. NASON does not accept liability for items lost in transit.

9. YOUR RIGHT TO CANCEL AN ORDER

You have the right to cancel your order up to 7 days from the day you place your order. Once you have notified us of your wish to cancel items you will be fully refunded within 14 days of notification being received via the same payment method used to place the order.

10. CONDITION OF ITEMS

We will provide a refund for items returned to us in their original condition.

All items returned must not be washed, modified or damaged.

All garment tags must remain attached.

When returning items to us, please include original packaging where possible.

11. RECEIVING A REFUND

Providing the product adheres to the requirements set out above, with no signs of wear or damage, we will email you to notify you that your products have been accepted. Items will be inspected upon arrival and returned to the sender if they do not meet these requirements.

If your return is accepted, we will reimburse you via the same payment method used to place the order, for the product excluding standard delivery charges.

The refund will then be processed and you should expect to receive the refund within 14 days of us receiving the items.

12. OUR RIGHT TO CANCEL AN ORDER

We may cancel an order for a Product or Products at any time by writing to you if:

— you do not provide us with information that is necessary for us to provide the Product(s) (e.g. a correct delivery address); or

— you do not, within a reasonable period of time, allow us to deliver the Product(s) to you, or in the alternative, if we (or our delivery provider) make three (3) delivery attempts to deliver the Product(s) to you and all attempts are unsuccessful.

13. INTELLECTUAL PROPERTY

Your use of the website and its contents grants no rights to you in relation to any copyright, designs, trade marks, goodwill or any other intellectual property rights in our website, and in the material published on it. We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by intellectual property laws around the world. All such rights are reserved.

14. HOW YOU MAY USE MATERIAL ON OUR WEBSITE

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text without obtaining prior written consent.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any content, software, products or services contained within this website without obtaining prior written consent. You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

15. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those websites or resources.

16. USER-GENERATED CONTENT IS NOT APPROVED BY US

This website may include information and materials uploaded by other users of the website, such as reviews or comments. This information and these materials have not been verified or approved by us. The views expressed by other users on our website do not necessarily represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us on contact@nasonlondon.com

17. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

18. RULES ABOUT LINKING TO OUR WEBSITE

You may link to our home page or other website content pages or product pages, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website in any website that is not owned by you. Our website must not be framed on any other website.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our website other than that set out above, please contact contact@nasonlondon.com

19. LIMITATION OF LIABILITY

Nothing in these terms is intended to affect your rights as a consumer under the laws of England and Wales including:

— that any products you order through this website will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on this website;

— certain remedies if a product is defective; and

— your right to cancel any order for a product within 14 days after the date of receipt of the product and receive a full refund even if it is not defective (see Returns, above).

We also do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If we fail to comply with these terms, we are responsible for loss or damage you suffer as a foreseeable result of us breaching the terms. We will only be liable for loss or damage up to 100% of the total value of goods purchased. We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity). We are also not responsible for failure to meet any of our obligations under these terms where such failure is due to events beyond our reasonable control.

Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

20. RIGHTS OF THIRD PARTIES

This contract is between you and us. No other person shall have any rights to enforce any of its terms.

21. GOVERNING LAW AND JURISDICTION

These terms, their subject matter and their formation are governed by English law and the place of performance of the contract between you and us is England. We both agree to the exclusive jurisdiction of the courts of England except that if you live in Scotland you may bring legal proceedings in respect of the Products in either the Scottish or English Courts and if you live in Northern Ireland you may bring proceedings in respect of the Products in either the Northern Irish or English courts.